One AI system supporting your team across every conversation.
Guides calls, updates your CRM automatically, and generates reports — so agents work faster with less manual effort.
AI support while every call is happening
AI listens in real time to transcribe conversations, suggest next steps, and guide agents through every interaction.
Live transcription
Automatically captures every word of the conversation in real time, allowing agents to stay focused on the customer while keeping a complete, searchable record for notes, follow-ups, and future reference.
Smart suggestions
AI provides real-time suggestions during conversations, helping agents respond confidently, ask the right questions, and keep the call moving toward the next step.
SuggestionGood moment to confirm their preferred monthly budget.
SuggestionAsk whether they want coverage mainly for funeral costs or full family support.
SuggestionClarify if they want immediate coverage or flexible approval.
Your CRM updates itself
AI listens during every call to capture conversations, provide live guidance, and help agents stay focused on closing the lead.
capture notes,
update the CRM,
and prepare follow-upsso nothing gets missed.
Automatic note generation
Structured summaries created instantly after each call.
Smart lead data extraction
Key information pulled directly into the customer profile.
You and Richard agreed to speak tomorrow at 3:30 PM.
Schedule EventContact: Richard Philip
Date: Tomorrow (Jan 29, 2026)
Time: 3:00 PM - 3:30 PM
Would you like me to create the calendar event?
Event scheduling suggestions
AI prepares meeting details based on conversation context.
This conversation suggests the lead is Interested and requested a follow-up.
Apply this call outcome?
Apply dispositionDisposition confirmation prompts
No manual status changes — just one-click approval.
Instant answers inside your workspace
Upload documents, scripts, and workflow guides to build a secure knowledge base that gives agents instant, accurate answers inside their workspace.
Talk to AI Assist
Ask Copilot anything...
Upload your internal documents
Add scripts, compliance rules, product PDFs, objection handling guides, onboarding docs, or call workflows anytime.
Agency-specific AI answers
Knowledge AI responds using your agency policies, pricing rules, and processes — not generic internet answers.
Instant help for agents
Agents can ask questions directly inside the workspace and get instant guidance without pausing the conversation.
Generate powerful reports in seconds
Supervisors and admins can request reports in plain language and instantly receive visual insights.
Natural language reporting
No filters or manual setup required.
Instant chart generation
Sales, leads, agent performance, and activity data.
Actionable insights
Spot performance gaps and opportunities immediately.
Custom time ranges
Analyze trends across any period.
Know exactly how your team is performing.
Ready to run calls without chaos?
See how Hooked fits your team in a quick demo.