Question 1

How does seat-based pricing work?

Accepted Answer

Hooked is priced per active seat, per month. Each seat includes full access to the unified calling workspace, CRM, reporting, and team controls. Plans differ only by team size and volume pricing.

Question 2

Are features limited by plan?

Accepted Answer

No. All plans include the full Hooked platform. The only difference between plans is the number of seats and the discounted pricing at higher volumes.

Question 3

What is Tacklebox AI?

Accepted Answer

Tacklebox AI is an optional add-on that provides live call guidance, AI-generated call summaries, performance insights, and automated reporting. It is billed per seat in addition to your base plan.

Question 4

Can I change plans as my team grows?

Accepted Answer

Yes. You can move between plans anytime as your team scales. Pricing automatically adjusts based on your seat count. Enterprise plans are designed for 100+ seats, custom integrations, dedicated account support, and compliance or regulatory requirements. Contact sales for a custom quote.

Question 5

Is Enterprise pricing different?

Accepted Answer

Enterprise plans are designed for 100+ seats, custom integrations, dedicated account support, and compliance or regulatory requirements. Contact sales for a custom quote.

Question 6

Is my data secure?

Accepted Answer

Hooked uses secure cloud infrastructure, encrypted data storage, and strict access controls to protect your team's information.

Question 7

How is billing calculated?

Accepted Answer

Billing is based on active seats, AI add-ons (if selected), and monthly usage (minutes, numbers, storage, API calls). Invoices are generated monthly with transparent breakdowns.

Turn every seat into revenue

Frequently Asked Questions

Ready to run calls without chaos?